At Carefour, the health and safety of our clients and care staff is our number one priority.
Older people are particularly vulnerable to COVID-19, and we want to reassure our teams and the clients we care for that we are monitoring the situation closely to help manage risks of spreading the virus.
All our carers are professionally trained and undergo comprehensive training in infection control, and we have also advised them to follow industry guidance on hygiene from the UK’s Public Health Authorities and World Health Organisation, particularly focussed around handwashing and other hygiene measures.
We continue to provide our team with information and training to protect themselves and their clients, whilst monitoring the situation and individuals who are part of the Carefour team.
We’ll continue to follow direction provided by the UK’s Public Health Authorities and World Health Organisation and keep a close eye on the situation, working closely with organisations such as the UK Home Care Association, Age UK and other care providers.
There is currently a lot of uncertainty and confusion being experienced as the COVID-19 situation develops. We have pulled together some useful links that might answer any questions or concerns you may have relating to the virus, prevention or support.
Please note: we will keep this page updated with links as useful information becomes available.
For information on what to do if you think you’re infected, or what steps to take to prevent infection, see advice published by the NHS: https://www.nhs.uk/conditions/coronavirus-covid-19/
WHO has provided some useful advice for the general public: https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public
For COVID-19 information, advice and support relating directly to older people, please see: https://www.ageuk.org.uk/information-advice/health-wellbeing/conditions-illnesses/coronavirus/
Are you a CAREGiver, or just want to know the Government’s latest advice for home care providers? Check out Gov.UK’s page: https://www.gov.uk/government/publications/covid-19-residential-care-supported-living-and-home-care-guidance/covid-19-guidance-on-home-care-provision